Refund policy

Returns and Refunds:
All returns and refunds are subject to approval and must be initiated within 30 days of the original purchase date.

Shipping Fees:
Please note that shipping fees are nonrefundable, as these costs are paid to the carrier.

Order Cancellations:
If you wish to cancel your order, please contact us promptly at contact@northans.com. However, if we have already started fulfilling your order, we may not be able to process the cancellation.

Changes to Order Details:
In the rare event that you receive a damaged or defective product, please reach out to us at contact@northans.com. We’re here to help! You may be asked to provide photo proof of the defect, and we’ll take care of you from there.

Changes to Order Details:
If you need to make any changes to your order details, please email us immediately. Once fulfillment has begun, we may be unable to accommodate any changes.

*We are not responsible for any address errors you have have entered wrong at checkout, so please double check your details!